Accounting & Administrative Assistant

Position Overview

Accounting & Administrative Assistant

The Accounting and Administrative Assistant will perform receptionist, clerical (accounting/bookkeeping), administrative support and interact with customers creating exceptional customer experiences, while executing day to day operations.

Position Responsibilities (but not limited to)

• Provides support to the Accounting Department with various routine accounting tasks in A/R and A/P functions
• Use automated softwares when needed
• Assists with audits and resolving discrepancies
• Process vendor bills, process check runs and assist with collections
• Process expense reports, following up with employees for additional details and/or documentation as needed
• Performs other routine accounting tasks as directed
• Greets clients, visitors and guests; determines the purpose of each person’s visit
• Answers, screens, and directs phone calls to staff and takes messages
• Ensures that appropriate actions are taken to resolve customer’s problems and concerns
• Maintains records of customer interactions with details of inquiries, complaints, or comments
• Receives mail, documents, packages, and courier deliveries and distributes them
• Maintains inventory for office supplies, refreshments, uniforms, branded merchandise etc.
• Provide administrative support including data entry, filing, drafting, proofing, typing and editing various correspondence and reports with efficiency and accuracy
• Assist various departments with miscellaneous projects as needed

Required Skills/Abilities

• Strong communication, interpersonal and organizational skills
• A passion for customer experience and and able to resolve customer grievances
• Reliable, punctual with good work ethic
• Familiarity with basic understanding of administrative and clerical procedures and accounting principles
• Proficiency with computers with the ability to learn new softwares
• Ability to handle sensitive information and maintain high level of confidentiality
• Team player

Education & Experience

• High school diploma or equivalent required
• 1 year QuickBooks Online experience required
• 2 years Customer Service experience preferred

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds at times